BC Compliance Matrix - HPC Help Desk

When to Contact the HPC Help Desk	Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.
Hours of Operation	8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).
HPC Centers Home Page	https://centers.hpc.mil/
Help Desk Video Tutorial	Getting Help: the HPC Help Desk
Phone Number	1-877-222-2039 or (937) 255-0679
Help E-mail	help@helpdesk.hpc.mil
Accounts E-mail	accounts@helpdesk.hpc.mil
HPC Help Desk Manager E-mail	manager@helpdesk.hpc.mil
After Hours	Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.
Mailing Address	DoW HPCMP HPC Help Desk AFRL/RCM 2435 Fifth Street Wright-Patterson Air Force Base, OH - 45433-7802
Ticket Requests	Active users may submit tickets from the Active User Help Ticket. Inactive users may submit tickets using the Inactive User Help Ticket.

Additional Information for FY06-15 on Wheat

Policy compliance checked at May 14, 2026, 12:00 am CDT.

Fail: test if each of the 7 categories has a directory: these categories have no directory:

Software_Containers

test if INDEX.txt has each category: INDEX.txt has only Applications Containers Data_Management Parallel_Environment Programming User_Environment Workload_Management

Fail: test if each INDEX.txt entry has a subdir: No, missing these subdirs:

Software_Containers

Fail: test if each subdir has a INDEX.txt entry: No, missing these entries:

Applications/openfoam

Parallel_Environment/Multiple_Jobs_per_Node

Programming/GPU

Programming/MLA

Software_Containers

Fail: test if each subdir has a README FILE: No, missing these README files:

Applications/abaqus/README

Applications/ansys/README

Applications/cfd++/README

Applications/fun3d/README

Applications/lsdyna/README

Applications/openfoam/README

Applications/us3d/README

Parallel_Environment/Multiple_Jobs_per_Node/README

Programming/GPU/README

Programming/MLA/README

Software_Containers