|When to Contact the HPC Help Desk||Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.|
|Hours of Operation||8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).|
|HPC Centers Home Page||https://centers.hpc.mil/|
|Help Desk Video Tutorial||Getting Help: the HPC Help Desk|
|Phone Number||1-877-222-2039 or (937) 255-0679 (limited hours)|
|HPC Help Desk Manager Efirstname.lastname@example.org|
|After Hours||Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.|
|Mailing Address||DoD HPCMP HPC Help Desk
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
|Ticket Requests||Active users may submit tickets from the
Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket.
The BC team urgently needs your input on any capability or function that has hindered your productivity when using the HPCMP HPC resources at multiple centers.