HPC Centers: About the User Dashboard

HPC Help Desk Feedback

HPC Help Desk

When to Contact the HPC Help Desk	Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.
Hours of Operation	8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).
HPC Centers Home Page	https://centers.hpc.mil/
Help Desk Video Tutorial	Getting Help: the HPC Help Desk
Phone Number	1-877-222-2039 or (937) 255-0679
Help E-mail	help@helpdesk.hpc.mil
Accounts E-mail	accounts@helpdesk.hpc.mil
HPC Help Desk Manager E-mail	manager@helpdesk.hpc.mil
After Hours	Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.
Mailing Address	DoD HPCMP HPC Help Desk AFRL/RCM 2435 Fifth Street Wright-Patterson Air Force Base, OH - 45433-7802
Ticket Requests	Active users may submit tickets from the Active User Help Ticket. Inactive users may submit tickets using the Inactive User Help Ticket.

About the User Dashboard

The User Dashboard is your personalized look at up-to-date information pertaining to your user accounts on all of the HPC systems to which you have access within the HPCMP. The current modules you see are just the start - we will be adding new modules which will be detailed on this page once they enter the development stage.

In addition to your personalized page, here on the Dashboard you'll find all HPCMP-related documentation which requires authentication to view, including information about and user guides for our classified systems.

This Dashboard is for you, and we welcome your input and requests for improvements. Please email us at feedback@centers.hpc.mil with your ideas and feedback.

Upcoming Improvements

Customizable layout. User will be able to hide modules they are not interested in, and move modules around on the page.