| When to Contact the HPC Help Desk | Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions. |
|---|---|
| Hours of Operation | 8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays). |
| HPC Centers Home Page | https://centers.hpc.mil/ |
| Help Desk Video Tutorial | Getting Help: the HPC Help Desk |
| Phone Number | 1-877-222-2039 or (937) 255-0679 |
| Help E-mail | help@helpdesk.hpc.mil |
| Accounts E-mail | accounts@helpdesk.hpc.mil |
| HPC Help Desk Manager E-mail | manager@helpdesk.hpc.mil |
| After Hours | Calls, e-mails and tickets received after normal operating hours will be addressed the following business day. |
| Mailing Address | DoD HPCMP HPC Help Desk AFRL/RCM 2435 Fifth Street Wright-Patterson Air Force Base, OH - 45433-7802 |
| Ticket Requests | Active users may submit tickets from the
Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket. |
2025 Jun 16 08:00 - 17:00 HI
The MHPCC Portal will undergo maintenance on Monday, June 16th, 2025 between 0800 and 1200 (HST). We will be testing new Enhanced File Manager and SSO services. Please plan accordingly.
User are invited to report problems and direct requests for unclassified assistance to The HPC HELP DESK at 1-877-222-2039 or email help@helpdesk.hpc.mil.
Thank you.
MHPCC User Services
