More detailed system status information is available on the User Dashboard.
|When to Contact the HPC Help Desk||Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.|
|Hours of Operation||8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).|
|HPC Centers Home Page||https://centers.hpc.mil/|
|Help Desk Video Tutorial||Getting Help: the HPC Help Desk|
|Phone Number||1-877-222-2039 or (937) 255-0679|
|HPC Help Desk Manager Efirstname.lastname@example.org|
|After Hours||Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.|
|Mailing Address||DoD HPCMP HPC Help Desk
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
|Ticket Requests||Active users may submit tickets from the
Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket.