Advanced User Support (PET) FAQs

How Do I Get PET Support?

Contact the HPC Helpdesk and ask for PET support, or email your request to one of the teams listed below:

Who are the PET contractors and their partners?

The PET team is managed by General Dynamics Information Technology (GDIT) under contract to the High Performance Computing Modernization Program (HPCMP). Most of the team is composed of full-time PhD-level HPC technical experts who know how to solve scientific problems with supercomputers. PET is poised to assist the RDT&E community in optimizing the power of HPC in growing areas such as Machine Learning/Artificial Intelligence and provide measurable support to impact critical DoD missions.

Where are PET staff located?

PET team members who provide support to HPC users are located at the DSRC sites across the United States. The Army Research Laboratory (MD), the Air Force Research Laboratory (OH), the Naval Research Laboratory (Washington, DC), Naval Research Laboratory (Stennis, MS), and the Engineer Research and Development Center (MS).

How much does PET support cost?

Mission Projects support and training is funded by the HPCMP, with no cost charged to the HPC user. This support is a valuable and limited resource and must address the priority needs of the DoD first.

Is there a limit to how much PET assistance I can get?

There is no hard limit to the support provided to individual projects or users. To be equitable to everyone, repeated requests for support or extended support requests may need additional justification or review to establish priorities based on DoD needs. Mission Projects are prioritized and selected by the Mission Project Board based on criteria including greatest potential impact for DoD within the budget available. Special Projects are considered according to the relevance to HPCMP needs and priorities along with their impact to DoD.

For what kind of problems can I get help?

Mission Projects (MPs)
MPs will be requested by a Government Sponsor and initiated by the HPCMP PET Director. All MPs must be approved by the PET Mission Project Board (MPB) before they can be executed.

The following range of activities is supported:

  • Short-term cooperative software research and development of computational science applications
  • Expert advice and assistance in developing, applying, or using algorithms, existing software, or related computational science technology
  • Expert advice and assistance in configuring and installing computational software applications, tools, and related data for HPCMP customers in conjunction with DSRC systems team
  • Support to the HPCMP in software applications planning
  • Ensuring alignment with HPCMP plans, goals and mission objectives
  • Coordination of requirements with the HPCMP as needed
  • Conducting studies to perform software engineering design and analysis as directed
  • Developing detailed resource estimates and activity schedules

Special Projects are used to provide unique HPC expertise for important problems when existing resources and mechanisms are not available. These typically include unique problems for specific users or projects that require close coordination between the application/code developer and HPCMP systems and staff to solve the problem. Special Projects must be relevant to HPCMP projects and address important DoD needs.