HPC Help Desk Feedback

HPC Help Desk

When to Contact the HPC Help Desk Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.
Hours of Operation 8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).
HPC Centers Home Page https://centers.hpc.mil/
Phone Number 1-877-222-2039 or (937) 255-0679
Fax Number (937) 656-9538
Help E-mail help@helpdesk.hpc.mil
Accounts E-mail accounts@helpdesk.hpc.mil
HPC Help Desk Manager E-mail manager@helpdesk.hpc.mil
After Hours Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.
Mailing Address DoD HPCMP HPC Help Desk
AFRL/RCM
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
Ticket Requests Active users may submit tickets from the Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket.
Upcoming Maintenance


Date


System


Details
2019 Mar 26 08:00 - Mar 27 08:00 CT ORS - Archive Server Archive Maintenance
2019 Mar 27 07:30 - Mar 28 00:00 HI MHPCC - Hokulea System Maintenance
2019 Apr 24 07:30 - Apr 25 00:00 HI MHPCC - Hokulea System Maintenance
2019 Apr 09 06:00 - Apr 11 12:00 ET ARL - Excalibur System Maintenance
2019 Apr 16 08:00 - Apr 23 08:00 CT ERDC - Topaz System Maintenance
2019 Mar 20 10:00 - 16:45 ET (Completed) AFRL - Thunder System Maintenance