HPC Help Desk Feedback

HPC Help Desk

When to Contact the HPC Help Desk Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.
Hours of Operation 8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).
HPC Centers Home Page https://centers.hpc.mil/
Help Desk Video Tutorial Getting Help: the HPC Help Desk
Phone Number 1-877-222-2039 or (937) 255-0679
Fax Number (937) 656-9538
Help E-mail help@helpdesk.hpc.mil
Accounts E-mail accounts@helpdesk.hpc.mil
HPC Help Desk Manager E-mail manager@helpdesk.hpc.mil
After Hours Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.
Mailing Address DoD HPCMP HPC Help Desk
AFRL/RCM
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
Ticket Requests Active users may submit tickets from the Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket.
Upcoming Maintenance


Date


System


Details
2019 Sep 24 06:00 - 10:00 ET ARL - Archive Server Archive Maintenance
2019 Sep 24 08:00 - 12:00 ET ARL - ARLHPCPortal System Maintenance
2019 Oct 11 05:00 - Oct 16 12:00 ET ARL - Excalibur System Maintenance
2019 Sep 24 15:00 - 20:00 CT NAVY - All Systems Network Maintenance
2019 Sep 30 19:00 - Oct 03 17:00 CT NAVY - Koehr System Maintenance
2019 Sep 25 07:30 - Sep 26 00:00 HI MHPCC - Hokulea System Maintenance
2019 Oct 14 08:00 - Oct 18 20:00 ET AFRL - Mustang System Maintenance