HPC Help Desk Feedback

HPC Help Desk

When to Contact the HPC Help Desk Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.
Hours of Operation 8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).
HPC Centers Home Page https://centers.hpc.mil/
Phone Number 1-877-222-2039 or (937) 255-0679
Fax Number (937) 656-9538
Help E-mail help@helpdesk.hpc.mil
Accounts E-mail accounts@helpdesk.hpc.mil
HPC Help Desk Manager E-mail manager@helpdesk.hpc.mil
After Hours Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.
Mailing Address DoD HPCMP HPC Help Desk
AFRL/RCM
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
Ticket Requests Active users may submit tickets from the Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket.
Upcoming Maintenance


Date


System


Details
2018 Nov 13 05:00 - Nov 14 16:00 CT ERDC - Onyx Facility Maintenance
2018 Nov 26 00:01 - Dec 10 08:00 CT ERDC - Onyx Onyx Upgrade
2018 Nov 09 09:40 - 19:00 CT (Completed) ERDC - Onyx Emergency Maintenance
2018 Nov 13 08:00 - 15:00 HI MHPCC - All Systems Power Outage
2018 Nov 28 07:30 - Nov 29 00:00 HI MHPCC - Hokulea System Maintenance