|When to Contact the HPC Help Desk||Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.|
|Hours of Operation||8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).|
|HPC Centers Home Page||https://centers.hpc.mil/|
|Help Desk Video Tutorial||Getting Help: the HPC Help Desk|
|Phone Number||1-877-222-2039 or (937) 255-0679|
|HPC Help Desk Manager Eemail@example.com|
|After Hours||Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.|
|Mailing Address||DoD HPCMP HPC Help Desk
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
|Ticket Requests||Active users may submit tickets from the
Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket.
A number of common capabilities and tools have been developed to help our customers get all the information they need on math-scientific libraries, performance and profiling tools, evaluation of functionalities of MPI implementations, available compilers (including baseline and latest), MPI stacks, login and compute nodes, from core type, memory type to core speed and memory size, and much more. Please kindly take a moment of your valuable time to visit these sites, and to let us know if you have other needs or concerns.
Open Source Math-Scientific Libraries
Open Source Performance and Profiling Tools
Open Source High Productivity Languages
Open Source Utilities
Open Source Graphics Packages
Source Code Repositories
MPI Test Suite Results
Common Programming Environment