|When to Contact the HPC Help Desk||Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.|
|Hours of Operation||8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).|
|HPC Centers Home Page||https://centers.hpc.mil/|
|Help Desk Video Tutorial||Getting Help: the HPC Help Desk|
|Phone Number||1-877-222-2039 or (937) 255-0679 (limited hours)|
|Fax Number||(937) 656-9538 (limited hours)|
|HPC Help Desk Manager Efirstname.lastname@example.org|
|After Hours||Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.|
|Mailing Address||DoD HPCMP HPC Help Desk
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
|Ticket Requests||Active users may submit tickets from the
Active User Help Ticket.
Inactive users may submit tickets using the Inactive User Help Ticket.
|Navy DSRC||Early FY 2021||Narwhal, a 12.8 peak petaFLOPS system, will contain 290,304 AMD EPYC (Rome) processor cores, 112 NVIDIA Volta V100 GPGPUs, a Cray Slingshot network (200 gb/s speed), 590 Terabytes of memory, and 14 Petabytes of usable storage, including 1 Petabyte of NVMe solid state storage.|
|AFRL DSRC||Early FY 2021||Warhawk, a 5.1 peak petaFLOPS system, will contain 139,776 AMD EPYC (Rome) processor cores, 104 NVIDIA Volta V100 GPGPUs, a Cray Slingshot network (200 gb/s speed), 561 Terabytes of memory, and 24.84 Petabytes of usable storage.|