BC Compliance Matrix - HPC Help Desk

When to Contact the HPC Help Desk	Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.
Hours of Operation	8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).
HPC Centers Home Page	https://centers.hpc.mil/
Help Desk Video Tutorial	Getting Help: the HPC Help Desk
Phone Number	1-877-222-2039 or (937) 255-0679
Help E-mail	help@helpdesk.hpc.mil
Accounts E-mail	accounts@helpdesk.hpc.mil
HPC Help Desk Manager E-mail	manager@helpdesk.hpc.mil
After Hours	Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.
Mailing Address	DoD HPCMP HPC Help Desk AFRL/RCM 2435 Fifth Street Wright-Patterson Air Force Base, OH - 45433-7802
Ticket Requests	Active users may submit tickets from the Active User Help Ticket. Inactive users may submit tickets using the Inactive User Help Ticket.

Additional Information for FY13-01C on Gaffney

Policy compliance checked at February 1, 2024, 1:04 pm CST.

Pass: test if libpapi.a for papi exists: /app/CSE/CSE.20220610/Analysis/papi-6.0.0/lib/libpapi.a

Pass: test if libpearl.base.a for scalasca exists: /app/CSE/CSE.20220610/Analysis/scalasca-2.5/lib/libpearl.base.a

Pass: test if libpearl.base.a for scalasca-mpi exists: /app/CSE/CSE.20220610/Analysis/scalasca_mpi-2.5/lib/libpearl.base.a

Pass: test if libTAU.so for tau exists: /app/CSE/CSE.20220610/Analysis/tau-2.29/x86_64/lib/shared-ompt-v5-pthread-pdt-openmp/libTAU.so

Pass: test if libTAU.so for tau-mpi exists: /app/CSE/CSE.20220610/Analysis/tau_mpi-2.29/x86_64/lib/shared-ompt-v5-pthread-pdt-openmp/libTAU.so

Pass: test if libcoregrind-amd64-linux.a for valgrind exists: /app/CSE/CSE.20220610/Analysis/valgrind-3.16.1/lib/valgrind/libcoregrind-amd64-linux.a

Pass: test if libcoregrind-amd64-linux.a for valgrind-mpi exists: /app/CSE/CSE.20220610/Analysis/valgrind_mpi-3.16.1/lib/valgrind/libcoregrind-amd64-linux.a