Baseline Configuration: Input Received

HPC Help Desk Feedback

HPC Help Desk

When to Contact the HPC Help Desk	Users should contact the HPC Help Desk when assistance is needed for unclassified problems, issues, or questions.
Hours of Operation	8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal holidays).
HPC Centers Home Page	https://centers.hpc.mil/
Help Desk Video Tutorial	Getting Help: the HPC Help Desk
Phone Number	1-877-222-2039 or (937) 255-0679
Help E-mail	help@helpdesk.hpc.mil
Accounts E-mail	accounts@helpdesk.hpc.mil
HPC Help Desk Manager E-mail	manager@helpdesk.hpc.mil
After Hours	Calls, e-mails and tickets received after normal operating hours will be addressed the following business day.
Mailing Address	DoD HPCMP HPC Help Desk AFRL/RCM 2435 Fifth Street Wright-Patterson Air Force Base, OH - 45433-7802
Ticket Requests	Active users may submit tickets from the Active User Help Ticket. Inactive users may submit tickets using the Inactive User Help Ticket.

Topic: How about imagemagick?
Date Received: March 20, 2007

BC Team Feedback
Reply Date: May 30, 2007

After careful review of your request for ImageMagick, a software suite to create, edit, and compose bitmap images, the Baseline Configuration (BC) team has decided not to support ImageMagick as a common software suite across the participating HPCMP sites. However, if other requests for ImageMagick are received in the near future, the BC team will gladly revisit the suitability/unsuitability of this software suite within the BC initiative.