HPC Help Desk
|When to Contact the HPC Help Desk
||Users should contact the HPC Help Desk when assistance is
needed for unclassified problems, issues, or questions.
|Hours of Operation
||8:00 a.m. - 8:00 p.m. Eastern, Monday - Friday (excluding Federal
|HPC Centers Home Page
|Help Desk Video Tutorial
||Getting Help: the HPC Help Desk
||1-877-222-2039 or (937) 255-0679
|HPC Help Desk Manager E-mail
||Calls, e-mails and tickets received after normal operating hours
will be addressed the following business day.
||DoD HPCMP HPC Help Desk
2435 Fifth Street
Wright-Patterson Air Force Base, OH - 45433-7802
||Active users may submit tickets from the
Active User Help Ticket.
Inactive users may submit tickets using the
Inactive User Help Ticket.
Checking Status of Shared-Application Licenses
- This command checks the status of HPCMP shared applications
grouped into two distinct categories: Software License Buffer (SLB) applications and non-SLB
applications. For more details, click on